Technical Support & Contact Us

If you are a registered user, please message an administrator via the “compose” function within your inbox, or submit a help request using the help icon on the top right hand side of your screen.

For any questions related to the content of the study, or personal questions about possible participation in the study, please create an account and then message an administrator via the “compose” function within your inbox, or call us at one of the numbers listed below.

Phone: +61 3 4215 3311 (Australia) or +1 650 849 0161 (United States)

If you are unable to register or access your inbox, please view the below technical support options.

1. Is your internet browser up-to-date?

This website is designed to function best using up to date browsing software.

  • If you are using Internet Explorer, please update your browser here.
  • If you are using Mozilla Firefox, please update your browser here.
  • If you would like to try another browser, Google Chrome can be downloaded for free here.

2. If these are un-successful, submit your message below. An administrator will respond as soon as possible.

PLEASE NOTE: This form is only for reporting technical issues with the website.